Privacy Policy

Last updated: January 2026

Joint Play respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What information we collect

We collect personal information you voluntarily provide when you contact us through our website, including:

Your name and contact details
Information about your care needs
Funding information you select (for example, NDIS, private health, or self-funded)

Some of this information may be considered sensitive health information. By submitting the contact form, you consent to us collecting this information for the purposes outlined below.

How we use your information

We use your information to:

Respond to your enquiry
Help determine if our therapy services may be suitable for your needs
Communicate with you about potential services and funding sources
Meet our legal, professional, and regulatory obligations with your consent

Storage and security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access and retain it only for as long as required.

Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us.

Contact

If you have any questions or concerns about privacy, please contact:

Joint Play
Email: contact@jointplay.com.au
Phone: 0436 605 229